FAQs

Are your gemstones natural?

The vast majority of our gemstones are 100% natural. Any treatments are always fully disclosed on the product page and certificate.

Do you offer certification?

Yes — every gemstone comes with an independent laboratory certificate from GIA, IGI, GRS or an equivalent body.

What is your return policy?

We offer 30-day returns on all non-custom items in their original condition.

How is shipping handled?

All orders ship free, fully insured, and require a signature on delivery.

Do you accept Cash on Delivery?

Yes, COD is available at checkout in supported regions, alongside bank transfer and card payment.